Venue Manager

Holman Barnes Group

Lead vibrant multi‑venue operations and shape exceptional guest experiences at Holman Barnes Group.

Key Responsibilities

  • Shape welcoming, community‑focused experiences for members and guests
  • Lead teams to deliver exceptional service across vibrant, multi‑venue operations
  • Enjoy growth opportunities within a respected and supportive hospitality group

Job Description

Venue Manager
Holman Barnes Group – Ashfield, NSW

The Holman Barnes Group (HBG) is a proud collective of three vibrant venues—Wests Ashfield, Croydon Sports and Markets Club —each celebrated for its diverse hospitality, entertainment, and community-focused experiences.  With a strong commitment to service excellence, ethical operations and continuous improvement, HBG is undergoing exciting redevelopment and strategic growth across its venues. With over 30,000 members and a dedicated team of 100+ employees, we are known for our welcoming atmosphere, commitment to excellence, and deep connection to our local community.

We are now seeking an enthusiastic and motivated Venue Manager to join our leadership team.

About the Role

As Venue Manager, you will be at the heart of venue operations—leading teams, delivering exceptional service and shaping the experience for members and guests across our multi‑venue environment. You’ll work closely with the COO / Operations Manager to ensure efficient daily operations, strong team engagement and a vibrant, customer‑focused environment.

Key Responsibilities
  • Lead and motivate staff across gaming, food & beverage and customer service.
  • Oversee the gaming floor, paging systems and escalation points with professionalism.
  • Drive smooth food & beverage operations, including up‑selling and handling customer feedback.
  • Conduct daily staff briefings and foster open communication.
  • Coach and mentor teams to deliver consistent, high‑quality service.
  • Be a visible, approachable leader for members, guests, staff and contractors.
  • Ensure safety, well‑being and security across the venue.
  • Work across a rotating roster—days, nights, weekends and overnights.
Our Ideal Candidate

You are a confident, people‑focused hospitality professional with:
  • Strong leadership and team‑management skills.
  • A passion for customer service excellence.
  • Clear, confident communication and interpersonal strengths.
  • Experience in hospitality, clubs or venue operations.
  • A positive, proactive approach with the ability to inspire others.
  
Why Join Us?

At HBG, you’ll become part of a respected, community‑driven organisation where people truly matter. Our clubs are known for high service standards, strong community support and diverse entertainment offerings.

You will enjoy:
  • A leadership role within one of Sydney’s most established hospitality groups.
  • Opportunities across a multi‑venue organisation with exciting growth ahead.
  • Support from a progressive and inclusive senior leadership team.
  • Competitive salary of $108,870K + superannuation.
  • Ongoing training and professional development.
  • Free on‑site parking and daily staff meals.
  • Complimentary gym membership and access to modern staff facilities.
  • Phone and phone plan provided.
Be Part of Something Bigger

This is more than a job—it’s a chance to make a meaningful impact in a community where people feel connected, supported and proud. If you’re ready to step into a role where you can lead, grow and inspire, we’d love to hear from you.

Apply now and take the next step in your leadership journey with Holman Barnes Group.

Apply Now