Gaming, Wagering & Compliance Manager
Club Ashfield
Join a welcoming Inner West club where you'll lead with impact, shape compliance and be part of a strong, community-driven team.
Key Responsibilities
- Work directly with the CEO and influence key operational and compliance decision
- Lead a high-impact function shaping gaming, wagering and AML performance
- Enjoy a hands-on role with real autonomy in a strong, community-focused club
Job Description
Gaming, Wagering & Compliance ManagerLead operations | Drive compliance | Report directly to the CEO.
We’re seeking an experienced and strategically thoughtful Gaming, Wagering & AML Manager to lead a critical function of the Club - overseeing gaming operations, wagering services, and the Club’s AML/CTF framework.
This is a hands-on leadership role with strategic impact, reporting directly to the CEO and working closely with senior management.
Apply with us to join a vibrant Inner West club where community, entertainment and hospitality come together. Club Ashfield is a welcoming, member-driven venue offering a modern bistro, multiple function spaces, live entertainment and a strong local following delivering something for everyone, every day.
About the Role
This role is responsible for the end-to-end performance, integrity and compliance of the Club’s gaming and wagering operations.
You’ll lead the day-to-day delivery of gaming operations across EGMs, TAB and KENO, while ensuring strong financial controls, seamless reconciliations and a high standard of customer experience.
At the same time, you’ll take ownership of the Club’s AML/CTF program, ensuring systems, reporting and governance meet all regulatory requirements.
Key Responsibilities
Gaming & Wagering Operations
- Lead the daily operation of gaming machines, TAB and KENO
- Oversee jackpots, payouts, cash flows, controls and reconciliations
- Monitor machine and terminal performance, downtime and maintenance
- Drive labour efficiency and roster optimisation across gaming teams
- Ensure wagering operations are accurate, compliant and customer-focused
- Liaise with TAB and KENO partners on operational requirements and audits
- Maintain and implement the Club’s AML/CTF Program
- Monitor gaming and wagering activity for unusual or suspicious transactions
- Ensure timely submission of TTRs, SMRs and compliance reporting
- Oversee Customer Due Diligence and AML registers
- Lead responsible gambling initiatives and harm minimisation practices
- Ensure all legislative and regulatory requirements are met
- Lead, develop and support gaming and wagering teams
- Deliver training across compliance, AML and operational practices
- Prepare reports for the CEO and Board on gaming, wagering and AML performance
- Foster a culture of integrity, accountability and high performance
You’re a confident and capable leader with a strong background in club gaming operations, supported by sound compliance and AML knowledge. You bring a practical, solutions-focused mindset - equally comfortable managing day-to-day operations on the floor as you are interpreting regulations and reporting at Executive level.
You will bring:
- Experience in NSW club gaming operations highly regarded
- Strong understanding of EGMs, TAB and/or KENO environments
- Proven experience managing reconciliations, cash controls and reporting
- Demonstrated AML/CTF knowledge within gaming or wagering
- Solid leadership experience with the ability to build capable teams
- High attention to detail and a strong commitment to compliance
- Current NSW RCG & ARCG and RSA
- AML/CTF training relevant to gaming or wagering
- Report directly to the CEO with strong visibility at Executive and Board level
- Lead a critical operational and compliance function
- Balance of hands-on operations + strategic responsibility
- Opportunity to shape systems, processes and culture