Duty Manager

Pittwater RSL

Join a vibrant Northern Beaches club as a hands-on Duty Manager, driving team performance and creating great member experiences

Key Responsibilities

  • Lead from the floor, delivering standout service every shift
  • Support, roster and develop a high-performing team
  • Keep operations smooth, safe, and compliant

Job Description

Duty Manager
Pittwater RSL | Northern Beaches, Sydney | $90,000 - $100,000

Pittwater RSL is a vibrant, community-focused club in the heart of Sydney’s Northern Beaches. Known for great hospitality, strong community ties, and a buzzing atmosphere, we’re proud to deliver memorable experiences for our members and guests every day.

We’re now looking for an energetic, people-first Duty Manager to join our leadership team – someone who thrives on the floor, leads from the front, and brings big personality and presence to every shift.

The Role
This is a hands-on, customer-facing leadership position where you’ll be at the centre of the action. You’ll lead your team on the floor, keep standards high, and ensure every guest experience is exceptional in a competitive local market.
You’ll be stepping into a newly created 5th Duty Manager position, strengthening an already established leadership team.

Key Responsibilities
  • Drive exceptional customer service and build strong relationships with members and guests
  • Lead, support, and roster staff, ensuring clear direction and ongoing development
  • Maintain a strong on-floor presence, keeping operations running smoothly
  • Manage and escalate incidents, operational issues, and customer feedback
  • Contribute to staffing, promotions, and overall operational improvements
  • Ensure compliance with RSA, RCG, WHS, and all regulatory requirements
About You
  • A natural leader with strong presence and personality
  • Passionate about hospitality and customer experience
  • Proven experience leading teams in busy venues
  • Confident managing people, performance, and service standards
  • Thrives in a fast-paced, high-volume environment
Gaming experience is not essential – we’re open to candidates with an outstanding hospitality background who bring the right attitude and leadership skills.
  
Why Join Pittwater RSL?
Join a well-regarded Northern Beaches club known for its strong community focus and collaborative culture. Be part of a supportive leadership team in a hands-on, people-first role where you can make a genuine impact. Enjoy a balanced lifestyle with a structured 5-week roster, an average 4-day working week, and two weekends off within the rotation.

Apply Now