Duty Manager
St. George Leagues Club
Oversee gaming strategy and operations across a growing venue group, delivering strong results and memorable member experiences.
Key Responsibilities
- Lead multi-site gaming operations
- Drive compliance and performance
- Coach and develop team
Job Description
Senior Gaming Floor ManagerSt George Leagues Club
About Us:
At St. George Leagues Club, we're not just a venue – we're a community. With over 39,000 members and a team of over 170 dedicated staff, we pride ourselves on offering an unparalleled experience.
We now operate as St George Venues with the acquisition of the Scots and the Masonic clubs, adding even more excitement to our portfolio. With our Executive team leading the charge, we're embarking on an exciting growth journey, aiming to solidify our position as Sydney's premier hospitality destination.
About the Role:
As our Senior Gaming Floor Manager, you will lead and oversee the gaming operations across our group.
Your primary responsibilities will include ensuring the smooth and efficient running of our gaming facilities, leading and developing staff, delivering excellent customer service and maintaining compliance with all regulatory requirements.
You will be tasked with developing and implementing strategic plans to enhance the gaming experience for our members and guests.
Key Responsibilities
Leadership and Management:
- Lead and mentor the gaming and supervisor team, fostering a positive and professional work environment.
- Conduct regular training and development sessions to ensure staff are knowledgeable and motivated.
- Oversee daily gaming operations.
- Ensure all gaming equipment is well-maintained and operational.
- Ensure full compliance with all relevant gaming laws and regulations.
- Maintain up-to-date knowledge of changes in legislation and implement necessary adjustments to club policies and procedures.
- Monitor and analyse gaming revenue and expenses.
- Monitoring wages costs.
- Enhance the gaming experience for our patrons through excellent service, innovative promotions, and engaging events.
- Address and resolve any customer issues or complaints promptly.
Skills and Experience:
- 2+ years of experience in a similar role
- Proficient in the use of Microsoft Office suite, primarily Excel and Word
- Strong communication skills, both verbal and written
- Organised, proactive and ability to prioritise to meet deadlines
- RSA, RCG and ARCG
- Experience with programs such as Aristocrat S7000 and RedeemX or similar
- Excellent understanding of legislative requirements
- Experience in leading and training team members
Benefits:
- Daily meal allowance
- Complimentary breakfast items, fresh fruit and refreshments all day
- Employee referral program
- Employee rewards program
- Uniform provided
- Employee assistance program
- Ongoing paid training
- And more.
Don't miss out on this incredible opportunity to be part of St. George Venues journey to becoming Sydney's premier hospitality destination. If you're ready to make a difference, apply now via White Now by close of business on 03:07:2026
Join us and be part of something extraordinary!