Duty Manager

Ingleburn RSL Club

Lead shifts at a community-focused club, ensuring smooth operations, strong team performance, and great member experiences.

Key Responsibilities

  • Oversee daily operations, ensuring compliance and seamless service delivery
  • Lead, coach and support a high-performing hospitality team
  • Supportive team culture where your leadership really makes an impact

Job Description

Ingleburn RSL
Duty Manager 

Ingleburn RSL & Ingleburn Bowling Club are registered clubs situated in Ingleburn, New South Wales. Our legacy spans over 80 years and is dedicated to connecting with and supporting our community. Our values and culture are what guide us day to day. Here you’ll discover a workplace that offers a compelling total rewards package that reflects our commitment to your well-being, growth, and happiness.

Job Summary
We are seeking an experienced and motivated hospitality professional to join Ingleburn RSL as a Full-Time Duty Manager.
This is more than a typical Duty Manager role – it’s an opportunity to be part of a collaborative team focused on delivering exceptional member and guest experiences. We’re looking for a hands-on leader who is a genuine team player, with a passion for building strong relationships and leading from the front.

Key Responsibilities (not limited to)
  • Oversee and coordinate day-to-day club operations
  • Ensure compliance with Registered Clubs Act, Liquor Act, WHS, AML/CTF and RSA/RCG requirements
  • Fulfil Responsible Gaming Officer (RGO) duties, with a strong focus on harm minimisation
  • Lead, coach and support team members, including performance management and appraisals
  • Champion and promote the Club’s culture, including our Reward & Recognition Program
  • Attend and contribute to Duty Manager team meetings
  • Complete administrative reporting (shift, incident, accident and staff reports)
About You
  • Hospitality Management qualifications (or equivalent experience)
  • 2–3+ years’ experience in a Duty Manager role, ideally within a club environment
  • Strong leadership skills with the ability to inspire, mentor and develop teams
  • Confident decision-maker, able to prioritise and delegate in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Results-driven with a track record of achieving KPIs
  • Current RSA, RCG and Advanced RCG (essential)
  • Willingness to obtain National Police and Working With Children Checks
  • Additional certifications highly regarded (TAB, Senior First Aid, Food Safety Supervisor)
  • Flexibility to work a rotating roster across days, nights and weekends
  • Own reliable transport
Remuneration commensurate with knowledge & experience.

Why Join Us? Here’s a snapshot of what we offer:
  • Competitive salary and benefits
  • Ongoing training and career development
  • Supportive, collaborative team environment
  • Opportunity to contribute to the Club’s ongoing success
  • Staff perks including uniform, parking, recognition programs and team events
Our Values
People | Teamwork | Integrity | Belonging

How to Apply.
If you are a motivated hospitality professional seeking to cement your career in a supportive team environment aligned with our vision and values, we invite you to apply for this rewarding opportunity at Ingleburn RSL. Submit your resume and cover letter highlighting your qualifications and what you will bring to the role to Gail Robins, HR Lead Manager, hr@ingleburnrsl.com.au. We look forward to hearing from you!

Applications close Sunday, 05 July 2026
No recruitment agencies

This role is being advertised via the White Now job board; however, recruitment is being handled directly by the Club. Please direct all enquiries appropriately.

Apply Now