Duty Manager
Club Evans RSL
Join Club Evans RSL as Duty Manager and lead gaming, bar, bistro and events in a stunning riverside location.
Key Responsibilities
- Stunning riverside location
- Career growth & development
- 2 weekends on, 2 weekends off
Job Description
Duty Manager – Club Evans RSLEvans Head, NSW | Full Time
Ready to take the next step in your hospitality career?
Club Evans RSL is looking for a confident, hands-on Duty Manager to help lead our team on the banks of the beautiful Evans River. We're a proud community club — home to our riverside River Bistro, live entertainment, sport on the big screens, and functions and weddings year-round — and we want a leader who'sjust as proud to be part of what we do.
This is a varied, hands-on role. One shift you might be running a wedding function, the next you're on the gaming floor, supporting the bistro through a busy lunch service, or sorting a member's enquiry. If you like variety, enjoy making decisions, and get a buzz out of bringing the best out of your team, we want to hear from you.
About the role
As Duty Manager, you'll take charge of the day-to-day running of the club during your shift, making sure operations run smoothly and our members and visitors have a great experience.
You'll be involved in:
- Leading, supporting and motivating the team during each shift
- Overseeing bistro, bar, gaming and general club operations
- Maintaining high standards of customer service across the venue
- Handling member and guest enquiries and resolving issues professionally
- Supporting the team through busy periods, functions and live entertainment nights
- Ensuring responsible service of alcohol and gaming requirements are met
- Completing opening and closing procedures and shift handovers
- Monitoring club presentation, cleanliness and safety standards
- Managing incidents and escalating matters where needed
- Supporting the training and development of team members
- Working closely with management to keep the club running smoothly
About you
You might already be working as a Duty Manager or Supervisor, or you're ready to make the move into management. Either way, we're looking for someone with:
- 5 Years more more previous experience in a club, hospitality, hotel or similar venue
- Certificate 3 in Business or Hospitality or similar experience
- Strong leadership and communication skills
- A hands-on approach and the ability to lead by example
- A genuine passion for customer service
- The confidence to make decisions and manage situations as they come up
- The ability to stay calm and organised when things get busy
- A positive, can-do attitude and willingness to get stuck in
- Current RSA/RCG and Advanced RCG
- Current NSW Driver’s License
- Availability to work a rotating roster, including evenings, weekends and public holidays
Why join Club Evans RSL?
- 2 weekends on, 2 weekends off roster — genuine work/life balance built in
- Lots of room for career growth, with support to complete courses and further your development
- Competitive pay under the NSW Club Award
- Work riverside in one of the most beautiful settings in Northern NSW
- Be part of a close-knit RSL community that's proud to support our veterans and bring Evans Head together
- A supportive, team-first workplace culture
If you're a people-focused leader who thrives in hospitality and wants to make a real difference at Club Evans RSL, we'd love to hear from you.
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