Dining & Events Operations Manager

Fairfield RSL

Lead award-winning dining, events and conferencing operations in a premium hospitality venue with a strong community focus.

Key Responsibilities

  • Lead a premium dining & events destination.
  • Enjoy unique perks and development opportunities.
  • Make an impact through community and sustainability initiatives.

Job Description

Dining & Events Operations Manager 
$140K - $150K + SUPER (neg. on experience)

An elegant urban resort with multi-award-winning restaurants, function spaces & conference facilities

YOUR REWARDS:
  • Attending dining excursions and F&B development trips.
  • Onsite staff gym and reflection room for reading or meditation
  • Access to discounted private health insurance with nib
  • Access to Sonder, a 24/7 employee care program supporting mental and physical health, including personal safety features
OUR BELIEFS:
  • We believe in our people and our product.
  • Our property delivers a boutique 5-star hospitality experience.
  • Social Justice: supporting charities such as overseas orphanages with monthly drives donating clothing, books, mobiles etc.
  • Sustainability: we have a rooftop herb garden and bee hives as well as a zero food to landfill policy.
  • A strong community: we run our own soup kitchen, women’s boutique and laundry for the vulnerable and disadvantaged locally.
KEY RESPONSIBILITIES:
  • Oversee day-to-day front-of-house operations across restaurants, events and conferencing, working closely with the kitchen leadership team and directly with our CEO.
  • Manage client relationships end-to-end; from proposals and bookings through to hands-on delivery, including pre-and-post event setup.
  • Lead and continually develop front-of-house training programs across all Fairfield RSL Club’s restaurants and event spaces.
YOU NEED:
  • Formal hospitality or tertiary education highly regarded but not essential.
  • Minimum 5 years’ experience in a senior restaurant management role, ideally across multiple outlets including fine dining.
  • Demonstrated experience training and developing front-of-house teams to a high standard of service, along with establishing protocols and systems.
  • Strong leadership and coaching capabilities with a genuine passion for service excellence.
  • Previous experience in managing and building client relationships.
  • Experience with POS systems and Microsoft Office or equivalent.
  • Ability to work flexible hours including evenings and weekends.
“Service to others is the rent you pay for your room here on earth”
(Muhammed Ali)

This role is being advertised via the White Now job board; however, recruitment is being handled directly by the Club. Please direct all enquiries appropriately.

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