Venue Manager
Casino RSM
Join the Casino RSM Group as Venue Manager of The Royal. Lead gaming, hospitality and accommodation in a thriving regional venue.
Key Responsibilities
- Lead a landmark venue and motel within the Casino RSM Group.
- Report directly to the Group CEO and drive success.
- Join a growing hospitality group with real career opportunities.
Job Description
Venue ManagerThe Royal | Casino, NSW
Lead one of the Richmond Valley’s most exciting hospitality destinations. The Royal has undergone a significant transformation and continues to build a reputation as a leading entertainment, dining, gaming and accommodation destination for locals and visitors alike.
Part of the Casino RSM Group, The Royal sits alongside two other independent venues, each catering to different markets within the Casino community.
Backed by a progressive and successful hospitality group, this is an exciting opportunity to join an organisation that continues to invest in its venues, people, accommodation offerings and future growth.
Why Join The Royal?
- Lead a diverse hospitality operation spanning gaming, food and beverage, entertainment and accommodation.
- Join the Casino RSM Group, operating three successful venues with strong community connections.
- Work closely with an experienced Group CEO and leadership team.
- Play a key role in driving business performance, guest experiences and future growth.
- Enjoy genuine opportunities for professional development and career progression within a growing hospitality group.
As Venue Manager, you will take ownership of the day-to-day operations of The Royal, leading from the front to ensure exceptional guest experiences, strong team engagement and outstanding operational standards across all areas of the business.
The role oversees gaming, bars, food and beverage operations, events and the property's 10-unit motel accommodation, ensuring every part of the guest experience is delivered to the highest standard.
Reporting directly to the Group CEO, you will be responsible for driving commercial performance, developing your team, maintaining compliance standards and identifying opportunities to further strengthen The Royal's position within the local market.
This is a hands-on leadership role suited to someone who enjoys being visible in the business, empowering teams, building community relationships and creating a venue guests genuinely want to return to.
About You
You are an experienced hospitality leader who combines strong commercial acumen with a genuine passion for people, customer service and community-focused venues.
To be successful, you will bring:
- Previous experience as a Venue Manager, Operations Manager or in a senior hospitality leadership role.
- Proven ability to lead, motivate and develop high-performing teams.
- Strong experience across gaming, food and beverage and venue operations.
- Exposure to accommodation or motel operations will be highly regarded.
- A sound understanding of compliance, governance and operational best practices.
- Demonstrated ability to drive revenue growth and business performance.
- Excellent communication and stakeholder management skills.
- A hands-on leadership style with a strong customer focus.
- A genuine passion for hospitality and creating exceptional guest experiences.
This is a unique opportunity to lead a diverse hospitality operation within one of regional NSW's most respected hospitality groups.
If you're looking for a role where you can make a genuine impact, lead a great team and help shape the future of a growing venue, we'd love to hear from you.
Apply now and become part of the next chapter at The Royal and the Casino RSM Group.